Birmingham | Social Media & Creative

Social Media Marketing Agency in Birmingham for Hospitality and Lifestyle Brands

Make Birmingham want to be there. We plan, shoot and run social for hospitality and lifestyle brands, and we judge it on bookings rather than likes. From Digbeth to Sutton Coldfield, we know the city district by district.

  • Founded 2016
  • Google 5-star rated
  • Hospitality specialists

Birmingham city centre

Colmore Business District · Jewellery Quarter · Digbeth · Brindleyplace · The Mailbox

South & west Birmingham

Edgbaston · Harborne · Moseley · Kings Heath · Selly Oak

Wider West Midlands

Solihull · Sutton Coldfield · Wolverhampton · Coventry

01 / Why Birmingham is different

The UK's biggest local authority. Dozens of local markets.

Birmingham has more residents than any other local authority in England and Wales, and its customers think in districts. Someone in Harborne searching for dinner wants somewhere close. A venue across town in Digbeth barely registers.

The city centre has changed fast. Grand Central, the Mailbox and the canalside around Brindleyplace pull in visitors every day, while Moseley and Kings Heath have loyal local crowds of their own. Winning in one area tells you very little about the next.

Content that feels like Birmingham

People follow places that feel local. We build content around the moments the city already talks about, from big events at the NEC and the ICC, cricket at Edgbaston, match days at Villa Park and weekend nights around Broad Street. We also work with creators who know the area.

Birmingham audiences back their own. Content that celebrates local makers, neighbourhoods and the food scene usually beats generic posts.

  • restaurants Jewellery Quarter
  • hotel near the NEC
  • bars in Digbeth
  • brunch Moseley
  • spa Solihull
  • gym Harborne
1,144,900people live in Birmingham, the largest local authority in England and Wales
70,000+more residents than at the 2011 census

Sources: ONS Census 2021.

02 / What we do

Birmingham social media services

Strategy, content and community. Made for the feed and measured on bookings.

BIRMINGHAM

01 / Strategy

Social strategy

Clear positioning, content pillars and a posting rhythm that suits your team and your guests.

Audit · Pillars · Calendar

02 / Content

Content production

Photo and short-form video shot on location in Birmingham, made for Reels, TikTok and Stories.

Photo · Reels · TikTok

03 / Community

Community management

We reply to comments and DMs quickly and in your voice, so questions turn into bookings.

DMs · Comments · Reviews

04 / Creators

Influencers & creators

Local creators who actually suit your brand. Briefed properly, measured on results.

Creator search · Briefs · Tracking

05 / Paid social

Paid social

We boost the posts that work and put them in front of new people across Birmingham.

Meta Ads · TikTok Ads

06 / Measure

Reporting tied to bookings

Monthly reports on reach, saves and link clicks, plus the bookings social helped bring in.

Insights · UTM tracking · GA4

On every Birmingham feed that matters.

Get my free social audit

03 / Industry expertise

Social media for Birmingham's service businesses.

Content shaped around how each sector earns attention.

Hospitality interior with arched windows, warm light and premium table objects

Restaurants & bars

From Jewellery Quarter tasting menus to Digbeth street food, win the next booking.

Restaurant marketing
Contemporary hotel courtyard with natural stone architecture

Hotels

Take direct bookings from NEC, ICC and Edgbaston crowds, not just the OTAs.

Hotel marketing
Premium fragrance and sculptural objects against burgundy fabric

Lifestyle & luxury

Drive footfall to the Mailbox, Grand Central and Jewellery Quarter independents.

Lifestyle marketing

04 / How we work

Your first 90 days

A strong start, then a rhythm you can keep.

Weeks 1 to 2

Audit & strategy

We review your channels and competitors, then agree the story your brand should tell in Birmingham.

Weeks 2 to 4

Shoot & set up

A first content day on location, a refreshed profile and a calendar ready to go.

Months 2 to 3

Publish & grow

Consistent posting and community management. The first creator partnerships start here too.

Ongoing

Learn & report

Monthly reporting, and a content plan that follows what your audience responds to.

05 / Why Mason Circle

Why Birmingham brands choose us

Sector specialists

We've worked with restaurants, hotels, wellness and lifestyle brands since 2016, so we already know how your customers decide.

One connected team

Social, paid media and SEO share one plan, so your best content works harder everywhere.

ROI, not vanity

We report on bookings, calls and revenue. If a number doesn't move the business, we don't count it as a win.

Built for you

Every plan starts from your locations, competitors and goals. One venue or a national group.

Birmingham social media questions

Straight answers about social media marketing in Birmingham.

Ask us directly
How often should a Birmingham restaurant post on social media?
Consistency beats volume. Most venues do well with three to five feed posts a week plus Stories. We set a rhythm your team can keep up with.
Do you create the content or do we?
We do. Our team plans and shoots photo and video on location. We can also use the content your team captures day to day.
Can you work with Birmingham influencers?
Yes. We find local creators whose audience matches your guests, write the brief and track what each partnership delivers.
Do you work with businesses in Solihull and the wider West Midlands?
Yes. We work across Birmingham, Solihull and Sutton Coldfield, and across the wider West Midlands including Coventry and Wolverhampton.
How do you measure social media success?
Reach and engagement are only the start. We track link clicks, enquiries and bookings from social, so you can see what it's worth.
How do I get started?
Request your free Birmingham social media audit below. We'll review your channels and walk you through a 90-day plan on a short call.

Free Birmingham social media audit

See how your social stacks up in Birmingham.

Tell us about your brand. We'll compare your channels with three local competitors and send a 90-day content plan. No cost, no obligation.

Prefer email? hello@masoncircle.com

We reply within one working day. We never share your details.